Privacy policy

True Price Foundation

True Price Foundation values transparency and clarity. This privacy policy explains how and why we collect, use, and protect your personal information when you use our services, visit our website, or contact us in another way.

1. Who we are
Stichting True Price Foundation (True Price Foundation )
Van Diemenstraat 292,
1013 CR Amsterdam,
The Netherlands
Email: info@trueprice.org
Dutch chamber of commerce number: 54366992
If you have any questions about this policy or how we handle your personal data, you can contact us at the email above.

2. What personal data we process
Depending on how you interact with us (e.g. making a donation, subscribing to our newsletter, visiting our website), we may process the following personal data:
• First and last name
• Address details
• Telephone number
• Email address
• Payment details (for donations)
• Organization name / Chamber of Commerce number (if applicable)
• Any other personal information you actively provide (e.g. in correspondence, via forms, or by creating a profile on our website)
• Technical data such as IP address, browser type, device information, and cookies
We do not intentionally collect data about children under 16 without parental consent. If you believe we have collected such information, please contact us and we will delete it.

3. Why we process your data (purposes and legal basis)
We only process your data when there is a legal basis under the GDPR. This may be because:
• You have given consent (e.g. for newsletters)
• It is necessary for the performance of an agreement (e.g. processing a donation)
• We are legally required to (e.g. tax obligations)
• We have a legitimate interest (e.g. analysing website usage, improving our services), balanced against your rights and interests
We use your data for purposes such as:
• Sending newsletters, updates, and fundraising information
• Processing donations and payments
• Keeping you informed about our services, events, and activities
• Analysing and improving our website and communications
• Complying with legal and financial reporting requirements

4. Cookies and website usage
We use functional, analytical, and (where consented) tracking cookies to ensure our website works properly, remember your preferences, and improve the user experience. Some cookies may also be used for personalised content and advertisements.
On your first visit to our website, you are asked for consent regarding cookies. You can withdraw your consent or manage cookies via your browser settings. More information: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

5. How long we keep your data
We will not keep your personal data longer than necessary for the purposes described above, unless a longer retention period is required by law. For example:
• Contact details (name, email, phone, address): up to 5 years after your last interaction, unless legally required longer
• Payment/donation data: up to 7 years (as required by Dutch tax law)
• Newsletter subscription data: until you unsubscribe

6. Sharing personal data with third parties
We treat your data confidentially. We only share personal data with third parties if:
• It is legally required (e.g. tax authorities, law enforcement)
• It is necessary to perform our agreement with you (e.g. payment processors, mailing services)
• You have given explicit consent
• It is needed to protect our interests or those of others (e.g. to prevent fraud)
Whenever we use third-party service providers (such as IT or administrative partners), we make sure they meet our privacy and security standards through data processing agreements.
We do not sell your data.

7. Your rights under GDPR
You have the right to:
• Access the personal data we hold about you
• Correct or update your data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain processing
• Withdraw consent (where consent was the legal basis)
• Receive your data in a portable format (data portability)
To exercise these rights, please contact us via [contact email]. To protect your privacy, we may ask for proof of identity (please redact sensitive details such as your photo, MRZ, passport number, and BSN).
If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

8. Security of your data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. This includes encryption, secure servers, and restricted access.
If you suspect misuse or a breach of your data, please contact us immediately at info@trueprice.org

9. Updates to this privacy policy
We may update this privacy policy from time to time. The latest version will always be available on our website: www.truepricefoundation.org/privacy